Privacy Policy

This Privacy Policy explains how Anne’s Rescue collects, uses, shares, and protects your personal information when you visit animalaidproject.org. By accessing the Website, you consent to the practices described below.

1. Information We Collect

Category

Examples

How We Collect

Identification

Name, e-mail, phone (optional), business name (if applicable)

Checkout form, subscription form, support e-mail

Payment

Card brand, masked card digits, billing address, transaction ID

Collected and tokenized by Paypal; we receive only non-sensitive metadata

Technical

IP address, browser type, device, referral URL,time zone

Automatic via cookies, server logs, and analytics

Usage

Pages visited, buttons clicked, downloads

Cookies / analytics

Support data

Messages, attachments

Messages, attachments

We do not store full credit-card numbers or CVV codes on our servers.

2. Legal Bases (GDPR & LGPD)

Purpose

Purpose

Process a purchase / deliver the App

Contractual necessity (GDPR Art. 6-b) / LGPD Art. 7-V

Send order confirmations & essential updates

Same as above

Respond to enquiries or refund requests

Legitimate interest

Marketing e-mails (optional opt-in)

Consent, you may unsubscribe at any time

Maintain security, prevent fraud

Legitimate interest / Legal obligation

Record-keeping for tax & accounting

Legal obligation

3. How We Use the Information

  1. Process payments and deliver digital content.

  2. Provide customer support and fulfil refund requests.

  3. Improve Website performance, user experience, and content relevance.

  4. Send service messages (receipt, download links, policy updates).

  5. Send marketing messages only if you opted in (newsletter, promotions).

  6. Comply with applicable laws and defend our legal rights.

4. Sharing & Disclosure

With whom

Financial reporting and compliance

Paypal (Method Payment)

Payment processing, anti-fraud checks

Cloud hosting & CDN providers

Serve Website content quickly and securely

Analytics (e.g., Google Analytics)

Aggregate statistics (anonymised where possible)

Email service (e.g., Amazon SES / SendGrid)

Email service (e.g., Amazon SES / SendGrid)

Legal / regulatory authorities

If required to comply with laws, court orders, or enforce our rights

Professional advisors (accountants, auditors)

Financial reporting and compliance

We do not sell or rent your personal data.

 

5. International Transfers

Our servers and some partners are located in the United States. We rely on:

  • Standard Contractual Clauses (SCCs)
  • Valid adequacy decisions
  • LGPD Art. 33, I & IX mechanisms

    to safeguard international data transfers.

6. Cookies & Similar Technologies

We use cookies to:

  • Keep you logged in to the download area
  • Remember language or currency preferences
  • Gather anonymous analytics on page performance

    Managing cookies: you can disable non-essential cookies in your browser. Doing so may limit Website functionality.

7. Data Retention

Data type

Retention period

Purchase records & invoices

5 years (tax / accounting)

Marketing consent logs

Until you withdraw consent + 2 years

Support tickets

2 years from last interaction

Analytics data

26 months (Google Analytics default)

Back-ups

Encrypted, rotated every 30 days

When retention expires, data is securely deleted or anonymised.

8. Your Rights

Depending on your location you may:

  • Access a copy of your data
  • Correct inaccurate data
  • Erase data in certain circumstances
  • Restrict or object to processing
  • Port data to another service
  • Withdraw consent (marketing e-mails) at any time
  • To exercise rights, email support@annescontact.com with proof of identity. We respond within 15 days (LGPD) or 30 days (GDPR).

9. Security

Depending on your location you may:

  • TLS/SSL encryption on all data in transit
  • Encrypted-at-rest storage on cloud servers
  • Role-based access for employees (least-privilege)
  • 24/7 monitoring and regular penetration testing
  • No internet transmission is 100 % secure, but we follow industry best practices to protect your data.

10. Children’s Privacy

Our Website and products are not directed to children under 13. We do not knowingly collect data from children. If you believe a minor has provided personal information, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the latest version. Material changes will be announced via e-mail or an in-site banner. Continued use after changes signifies acceptance.

 

12. Contact

Data Controller: 4001 Emerson Ave N, Minneapolis, MN 55412

📧support@annescontact.com

By using this Website, you acknowledge that you have read and understood this Privacy Policy.